Privacy Policy

Last updated: July 2026

1. What We Collect

We collect only what's needed to run your Crews: business name, contact information, login credentials for the platforms you ask us to manage (booking systems, Google Business Profile, job boards), and customer data that passes through those systems in the normal course of operations. We do not sell, rent, or trade your data.

2. How We Use It

All data is used exclusively to deliver the services you've hired us for: responding to missed calls, sending reminders, managing reviews, reactivating customers, posting jobs, and screening applicants. We do not use client data for any other purpose.

3. Third-Party Platforms

We operate on third-party platforms on your behalf (Google, Meta, booking systems, job boards). Data stored on those platforms is governed by their respective privacy policies. We configure those platforms using your existing accounts wherever possible.

4. Data Retention

We retain access credentials and operational records for the duration of your engagement. Upon cancellation, we will securely delete or return all client-specific data within 30 days, except for billing records required for tax and accounting purposes.

5. Website

Our website uses no tracking cookies, analytics scripts, or advertising pixels. We do not collect visitor data, IP addresses, or browsing behavior. The contact form sends an email directly — no data is stored on our servers.

6. Your Rights

You may request a copy of any data we hold about your business, ask us to correct or delete it, or withdraw your consent for us to access your platforms at any time. To do so, email us at pj@hiresecondcrew.com.

7. Contact

Questions about this policy? Reach us at pj@hiresecondcrew.com.